T&Cs

General Terms and Conditions

§ 1 Validity, Definition of Terms

  1. Marianne Rieger, Aslangasse 9/1/9, 1190 Vienna, Austria (hereinafter referred to as "I" or "Marianne Rieger") operates a website at
    https://www.mariannerieger.com to present the entrepreneur herself and her range of services, and to book appointments for these services.
  2. The following General Terms and Conditions (hereinafter referred to as ‘T&Cs’) apply to all services between me and my clients (hereinafter referred to as "client" or "you") in the version valid at the time of the appointment booking according to the website, unless otherwise expressly agreed in writing. Emails fulfil the written form requirement.
  3. "Consumer" within the meaning of these T&Cs is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession. "Entrepreneur" is a natural or legal person or a partnership with legal capacity which, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity, whereby a partnership with legal capacity is a partnership with the capacity to acquire rights and enter into obligations.
  4. In diesen AGB finden Sie die Bestimmungen und Bedingungen für meine Beratungsleistungen, Preise und Zahlungsbedingungen sowie über den Ablauf und die Beendigung der Beratung. Bitte lesen Sie die AGB aufmerksam durch und kontaktieren Sie mich bei Fragen oder Unklarheiten.

§ 2 Making Appointments, Conclusion of Contracts, Storage of the Contract Text

  1. The following regulations on the conclusion of contracts apply to the booking of services and appointments via this website at https://www.mariannerieger.com, by email at vision@mariannerieger.com, by telephone or directly in my practice.
  2. My service descriptions on the internet are purely informative and do not constitute a binding offer to conclude a contract.
  3. The following regulations apply upon receipt of an appointment request: The client submits a binding contract offer by successfully completing the appointment booking process provided on my website. Appointments are booked in the following steps: a) Contact me via my contact form/phone/email or Calendly, b) Request an appointment (date, place, and time) via my contact form/telephone/email or Calendly, c) Complete the client data sheet, confirm the T&Cs and the Privacy Policy, d) Advance payment of the agreed amount. The contract is concluded when you receive an order confirmation and invoice from me to the email address provided within five working days, and the invoiced amount has been credited to the account shown on the invoice.
  4. If the contract is concluded, the contract is concluded with Marianne Rieger, Aslangasse 9/1/9, 1190 Vienna, Austria.
  5. Before booking, you can print out the contract data using the browser's print function or save it electronically. The processing of the booking and transmission of all information required in connection with the conclusion of the contract, in particular the appointment data, the order confirmation, and the T&Cs, is carried out by email. You must therefore ensure that the email address you have provided to me is correct, that the receipt of emails is technically ensured and, in particular, that it is not prevented by SPAM filters.

  6. Input errors can be corrected using the usual keyboard, mouse, and browser functions (e.g. the browser's "back button"). They can also be corrected by cancelling the appointment request prematurely, closing the browser window, and repeating the process.

§ 3 Subject Matter of the Contract and Essential Characteristics of the Services

  1. The subject of the contract is the provision of services in connection with Astrology and Tarot. The specific services offered can be found on my website.
  2. Astrological consultations are not a substitute for medical treatment but should be seen as a supplement. No diagnoses and no promises of a cure are made. If you are undergoing medical treatment for psychological problems or nervous/heart conditions, you must bring a declaration of consent from your doctor with you to the appointment. This must be done voluntarily and at your own risk.
  3. Astrological statements are made only about the state of well-being. Should psychological or medical terms be used in exceptional cases during the sessions, the use of these terms does not imply a diagnosis. A visit to me does not replace a visit to the doctor. Medication should continue to be taken under the supervision of the attending physician.
  4. Should an error occur in the interpretation of the astrological constellations, I accept no liability. There is no guarantee for correct or suitable information.
  5. In all astrological consultations, no future predictions are promised or guaranteed. For this reason, future predictions cannot be claimed if they do not materialise.
  6. You have voluntarily opted for an astrological consultation, and I would like to point out that you are responsible for the effects and consequences on your everyday life during and after the astrological consultation. You remain responsible for your emotional and mental reactions, as well as for your actions and decisions, without referring to me.
  7. You hereby confirm that you are not aware of any medical, psychological or psychiatric condition that could interfere with an astrological consultation; that you are seeking the services for yourself and take full responsibility for your conclusions and actions based on the interpretations discussed.

§ 4 Prices & Payment Options

  1. All prices quoted are in euros (‘EUR’) net (currently VAT-exempt due to small business status).
  2. The respective costs for the service must be paid before the service is provided (advance payment). Astrological consultation appointments are prepared in advance, before the appointment, which incurs costs for the preparation of the respective horoscope. You will receive the payment information from me in form of an invoice after you requested your appointment. Payment must be made in advance by bank transfer.
  3. Cash payment at the appointment is only possible in exceptional cases and by arrangement.
  4. You will be informed of the consultation fee before booking. An additional EUR 25.00 will be charged for every quarter of an hour or part thereof beyond the agreed consultation.
  5. Written elaborations of horoscopes are available in PDF format for an additional charge of EUR 50.00.

§ 5 Cancellation of Appointments & Cancellation Conditions

  1. Appointments are only carried out after advance payment has been made, unless otherwise agreed in writing as stipulated in § 4. This is to take into account the significant amount of work I have to do in order to prepare for each appointment.
  2. If you cannot keep the appointment, please inform me as soon as possible using the contact details provided. If the original appointment is postponed or cancelled between 48 and 24 hours before the originally agreed date, an expense allowance of EUR 75.00 will be charged.
  3. Failure to attend an appointment without prior cancellation/postponement or cancellation/postponement within 24 hours of the appointment will result in the full consultation fee being charged. A refund is not possible under any circumstances. There is also no entitlement to a later appointment. However, a new appointment can be arranged on request at the conditions offered on the website.
  4. In the event that I have to cancel an appointment due to force majeure, illness or similar reasons, the appointment can be rescheduled for a later date. There is no entitlement to a refund of the consultation fee.

§ 6 Minimum Age

  1. Minors can only take part in my consultations if accompanied by an adult, whereby the adult must conclude the contract with me.

§ 7 Right of Cancellation & Cancellation Policy

  1. You have the right to cancel this contract within fourteen days without giving any reason. To exercise the right to cancel, you must inform me (Marianne Rieger, Aslangasse 9/1/9, 1190 Vienna, +4367762700555, vision@mariannerieger.com) of your decision to cancel this contract by a clear written statement (email or a letter sent by post).
  2. If, at your express (written) request, the provision of my services begins before the 14-day objection period has expired, you as the client will be informed that your right of cancellation will lapse as a result.
  3. To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period expires.
  4. If you cancel this contract, I will refund all payments I have received from you immediately and at the latest within fourteen days from the day on which I receive notification of your cancellation of this contract. For this repayment, I will use the same means of payment that you used for the original transaction, unless expressly (in writing) agreed otherwise with you. Under no circumstances will you be charged any fees for this refund.

§ 8 Warranty

  1. The warranty is governed by the statutory provisions.
  2. As a consumer, you are requested to check the service provided immediately upon fulfilment of the contract for completeness and obvious defects, and to notify me of any complaints as soon as possible. If you fail to do so, this will have no effect on your statutory warranty claims.

§ 9 Liability

  1. I shall only be liable to the client for damage for which I can be proven to be responsible and only in the event of my exclusive gross negligence (intent or gross negligence). This excludes personal injury and damage under the Product Liability Act ([Produkthaftungsgesetz] ‘PHG’).
  2. Liability for consequential damage (including consequential damage caused by a defect), indirect and immaterial damage, such as loss of profit, mere financial loss, failed expenses or third-party claims, is expressly excluded in the event of slightly negligent behaviour. For other types of damage, liability is limited in any case to the lowest of i) the actual damage or ii) the actual remuneration for the service in question.
  3. Claims for damages by the client may be asserted in court within three years of the event giving rise to the claim.

§ 10 Contract Language

  1. The contract language is exclusively German. The provision of the service itself is also possible in English.

§ 11 Final Provisions/Dispute Resolution

  1. Austrian law shall apply. In the case of consumers, this choice of law shall only apply insofar as the protection granted by mandatory provisions of the law of the state of the consumer's habitual residence is not withdrawn (principle of favourability).
  2. If the client is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from the contractual relationships between the client and the provider is the registered office of the provider.
  3. You can find my Privacy Policy on my website https://www.mariannerieger.com.

T&Cs as per 05/04/2025